
Customer Service
How Your Website Can Improve Patient Satisfaction
Patient satisfaction is one of the most important metrics you can use to determine your success as a medical practitioner. Once a patient leaves your medical practice, your…
Practical growth notes

Customer Service
Patient satisfaction is one of the most important metrics you can use to determine your success as a medical practitioner. Once a patient leaves your medical practice, your…

Smart Business
Another week, another maimed and bruised client who arrives at my door step after being used and abused by unscrupulous website designers who disappear without a trace taking…

Smart Business
All WordPress developers know that you need to tend WordPress sites and keep the themes a, plugins and WordPress itself updated. Wordpress websites, for better or worse, are…

Coaches Only
As I began to interview various coaches for a book project I am working on, one thing became clear very quickly: Word of mouth referrals are the best…

Smart Business
Before starting Samson Media I had been a public relations video producer for over 20 years. It was around 1995 that I became enamored by the Internet. As…

Content Marketing
Well that went fast! Looks like another year is nearly in the books so it's time for our annual survey results. Thanks to all those subscribers of our…