Happy Holidays!

HOLIDAY SCHEDULE: The SamsonMedia offices will be closed from December 24th through January 2, 2011. We will reopen for business on Monday, January 3rd. We will be checking email sporadically during this time. Thank...

UNITED AIRLINES HORROR STORIES

I recently flew United Airlines from New York to Denver and was surprised by a series of rather unfortunate events that said as much about the deterioration of customer service in general as it does about the sad state of air travel in the 21st Century specifically....