by mediasamson | Apr 12, 2019 | Customer Service, Smart Business
Patient satisfaction is one of the most important metrics you can use to determine your success as a medical practitioner. Once a patient leaves your medical practice, your ability to improve satisfaction is over. Or is it? Read on to see how a well-designed website...
by mediasamson | Sep 27, 2015 | Customer Service, Marketing, Website Design
A hospital, medical center, specialists in private practice, Medicenters and dentists all have one thing in common despite different areas of expertise — they are all businesses. And as with any business you need to service your customers or, in the case of...
by mediasamson | Aug 23, 2012 | Customer Service, Sales, Service, Smart Business
When self-directed IRA company Next Generation Trust Services wanted to offer an even better customer relations experience for their clients and prospects, SamsonMedia installed a premium WordPress plugin on their website to allow the company, which specializes in...
by mediasamson | Aug 7, 2011 | Customer Service, Social Media Marketing, Website Design
In typical “let them eat cake” fashion, Facebook has removed the apps area of their website without so much as a peep in another act of total obliviousness to their users. So if you’ve been trying to find any apps, especially the custom Welcome Tab...
by mediasamson | Dec 21, 2010 | Customer Service
HOLIDAY SCHEDULE: The SamsonMedia offices will be closed from December 24th through January 2, 2011. We will reopen for business on Monday, January 3rd. We will be checking email sporadically during this time. Thank...
by mediasamson | Oct 30, 2009 | Customer Service
I recently flew United Airlines from New York to Denver and was surprised by a series of rather unfortunate events that said as much about the deterioration of customer service in general as it does about the sad state of air travel in the 21st Century specifically....
